Shipping policy
Shipping & Delivery
Our expected shipping time can range between 10-25 business daysΒ from the date of receiving the shipping confirmation email. Shipping time canΒ vary depending on delivery location. Occasionally, in rare circumstances out of our control such as border/customs delays, it may take some additional time for your order to be delivered.Β There is also a processing time ofΒ 2-5 business days.
If your order has not arrived beyond 5 weeks from shipping confirmation, thenΒ you can contact usΒ viaΒ our emailΒ info@octoplush.storeΒ and we will gladly assist you in tracking your order.
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